7 Ways to Automate Customer Service (Without Sacrificing Quality)
JivoChat
APRIL 13, 2021
Increases revenue potential. Live chat could nudge them to decide based on a current performance metric that might be relevant to their needs. An Intercom survey found that 26% of all interactions that ended in a sale started with chatbots. Across the board, chatbots were credited with a 67% increase in sales.
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