Totango

NOVEMBER 23, 2021

They can store customer contact data, identify sales opportunities, schedule sales appointments, record notes from sales meetings and manage sales teams. This, in turn, makes it difficult to intervene with customers who are at risk of churn, as well as challenging to spot upsell opportunities. Your Upsells Are Going Down.

Upselling 91

Upselling CRM Revenue potential Feedback 91

JustCall

NOVEMBER 23, 2022

Maximizes profitability as you can not only capitalize on cross-selling and upselling opportunities but also discover high-potential revenue generation opportunities. In other words, it is the time taken by a new rep to “ramp up” to meet the sales requirements. 6 Sales Enablement KPIs to Measure. Quota Attainment.

Sales 52

Sales Upselling Revenue potential Coaching 52

ChurnZero

OCTOBER 26, 2021

When you separate your customers into distinct groups, you can get an accurate assessment of your customers’ needs and how you can best meet them. It’s one of the most tactical SaaS customer segmentation models because it enables you to locate upsell and cross-sell opportunities with existing customers. What Is Customer Segmentation ?

SaaS 96

SaaS Revenue potential Upselling Accountability 96

ChurnZero

OCTOBER 26, 2021

When you separate your customers into distinct groups, you can get an accurate assessment of your customers’ needs and how you can best meet them. It’s one of the most tactical SaaS customer segmentation models because it enables you to locate upsell and cross-sell opportunities with existing customers. What Is customer segmentation ?

SaaS 52

SaaS Revenue potential Upselling Accountability 52

SmartKarrot

DECEMBER 17, 2021

Provide feedback and input to the product teams to help guide the development to meet current customer needs. Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.

Upselling 19

Upselling Revenue potential Accountability Coaching 19

JustCall

MARCH 10, 2023

Ask probing questions: “I understand you are unable to meet <goal> What do you think is holding you/your company back?” Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Is now a good time to talk?”

Call flow 40

Call flow Contact Center Scripts Interactive Voice Response 40

Mindtouch

JULY 31, 2017

Building Revenue Potential (and the Future) Through Knowledge. As people increasingly rely on search technologies to research products, companies will need contextually relevant knowledge to meet the demands of these searches. But Support interactions represent a narrow percentage of customer engagement opportunities.

Average Handle Time 48

Average Handle Time Self service Revenue potential Upselling 48