CSM Magazine
JULY 19, 2023
In the era of digitalization, most industries are undergoing global changes, and the gambling industry is no exception. This is where technical support comes to the rescue. The purpose of this article is to highlight the important but often underestimated role of the technical support service within an online casino.
CSM Magazine
SEPTEMBER 21, 2023
This will empower you to anticipate and calculate financial outlays, encompassing licensing fees, supplementary modules, implementation expenses through the vendor or designated partners, technical support, revisions, development initiatives, IT system upgrades, and staff training. It is prudent to examine these facets from the outset.
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CSM Magazine
NOVEMBER 28, 2023
The role of pay-per-head providers PPH providers have revolutionized the betting industry, allowing independent bookmakers to compete on a level playing field with larger sportsbooks. The emphasis on exemplary customer service not only ensures client retention but also serves as a catalyst for the growth of the industry.
24-7 InTouch
NOVEMBER 4, 2022
“Agents prioritize the player experience, ensuring that the customer support they provide will result in an improved experience for the player.” As the video game industry has evolved in recent years, it has also become more complex. The Gaming Market was valued at USD 198.40
TechSee
FEBRUARY 1, 2021
No longer limited to providing basic phone and Internet service, the telecom industry is at the epicenter of technological growth, led by its mobile and broadband services in the Internet of Things (IoT) era. Top AI Trends in the Telecom Industry. billion in 2016 to $17.67 billion in 2021, at a CAGR of 43.6%. Network optimization.
Voiptime
SEPTEMBER 5, 2022
In short, brand advocacy in a call center industry means providing customers with great goods and services that improve their lives. If you are in the technical support business. For instance, in the selling of the product supplements, your product helps people to feel better, healthier, fuller, etc. And with the lowest fees.
Global Response
OCTOBER 17, 2023
Our team has over 40 years of experience managing customer service outsourcing in healthcare and similarly high-touch industries—here’s what you need to consider before you start outsourcing. Healthcare is a sensitive industry, so you can’t just hire anyone. Look for three key principles: Expertise in the healthcare domain.
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