What Is Inside Sales And How Does It Differ From Telemarketing?


The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing.

How Mention Uses Aircall to Boost Sales and Customer Success


Mention, a media monitoring software company , has been using Aircall’s VoIP phone system for more than three years. Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos.

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Click-To-Call: How It Impacts the Customer Experience


These connections are possible and can be supported through a phone call, SMS or Voice-over-Internet-Protocol (VoIP). It means that not having the click-to-call component available is significantly harming your business’s sales. Increased Sales and Brand Loyalty.

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