Join our most densely packed informational webinar where we discuss the secret sauce behind great speech technology in the contact center –> how NLU augments speech recognition for the highest accuracy possible since speech is never 100% right.

Participate and learn:

  • Why speech recognition technology is never 100% accurate
  • How NLU bridges the gap between what you say vs. what the ASR hears
  • Real-world examples of speech-to-text getting it wrong but NLU making it right

January 13, 2021 at 11:00 am PST, 2:00 pm EST, 7:00 pm GMT

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