In Customer Success terms, an engaged customer is one that is immersed in your product. Ideally, they find value and success daily and help other customers to do the same.
But how do you encourage engagement? Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers.
Our eBook explains how, with topics like:
- What is gamification?
- The 3 pillars of a successful gamification strategy
- How to use gamification to improve customers success outcomes
Download the eBook now!