Why Product Led Growth is a Customer Success Responsibility

As the eyes and ears of an organization, Customer Success can drive acquisition, expansion, and retention. But without a clear understanding of a product’s capability, or the value it creates for customers, churn is unavoidable.

Customer success should be leading the Product Led Growth (PLG) initiative by adding weight to customer feedback, offering actionable, data-driven insights throughout an organization, and better serving customers.

Learn how CS teams can drive a Product Led Growth strategy, and why it can be beneficial to your organization, by downloading this eBook.

Get It Now!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.