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How to measure and track product/market fit

delighted

With their feedback, you can know instantly if you have a poor product/market fit. Finally, aggregate the feedback from a good amount of conversations to influence your future product roadmaps or help develop a new product. Product/market fit is all about making sure each layer lines up with one another. About Christopher Beck.

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Jan 18 – Customer Success Jobs

SmartKarrot

Educate users on the latest SaaS platform features. Provide effective coaching and feedback to team managers, helping them to successfully lead the three customer success segments (Enterprise, Mid-Market, and SMB). Ensure that timely and accurate data are maintained as appropriate (customer health scores, revenue potential, etc.).

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Tweak Your Customer Success / Account Management Playbooks for the Enterprise Customers

SmartKarrot

SaaS (Software As A Service) companies need to know how enterprise customers are different. Enterprise customers help increase revenue potential but also need more integrations. With enterprise customers, it is important to create productive feedback loops and improve how data is used to enhance their experiences.