aircall

NOVEMBER 9, 2022

Cloud-based phone systems , voice-over internet protocol (VoIP), virtual telephony–or whatever name you know them by—offer cost savings in different shapes and sizes. But just because you’ve switched your sales and support teams to using business VoIP phones , doesn’t mean those cost savings come automatically. The good news?

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JustCall

MARCH 27, 2023

Cost-effectiveness and efficiency are the most important considerations you can prioritize for this purpose – and this makes VoIP (Voice over Internet Protocol) the most suitable solution. There is no requirement for a dedicated phone line to use VoIP. What Does Fixed VoIP Mean? What is a Non-Fixed VoIP?

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JustCall

AUGUST 8, 2022

Seeking better features and advanced capabilities, many businesses are now moving from on-premise PBX to VoIP solutions. In fact, in recent times VoIP phone systems have become a very popular choice, especially among small and medium-sized companies owing to various benefits. Definition of VoIP. This will enable HD calls.

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Avoxi

AUGUST 30, 2021

Voice API is a great example. VoIP resellers and wholesale voice partners are using simple APIs to… The post 3 Benefits VoIP Resellers Love About Voice API appeared first on AVOXI. Enterprises are rushing to migrate their telecom setup to the cloud, and innovations in the space are fast and frequent.

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JustCall

APRIL 5, 2022

With the increasing use of Internet-based telephony, many businesses are looking forward to integrating their communication processes with VoIP software. Certain features and services have essentially made VoIP phone systems the most preferred option for small and large businesses. Poor Voice Quality in Cloud Telephony. I) Jitters.

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JustCall

AUGUST 8, 2022

Back to the common PBX vs VoIP discussion? In this blog, we discuss what is PBX and VoIP and how they are different. In the process, you’ll also get your answer to which one is better – PBX or VoIP. What is VoIP (Voice Over Internet Protocol)? VoIP is a type of PBX. What is Private Branch Exchange (PBX).

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Nextiva

FEBRUARY 10, 2020

The post 23 Survey Best Practices + Examples appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Surveys allow you to get critical feedback from the people who matter the most – your customers and employees.

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VirtualPBX

MARCH 4, 2021

The traditional business arrangement of a managed PBX or managed VoIP service is for a service provider to offer a middle ground between an on-site PBX and a cloud-based hosted phone plans. It turns out that, at VirtualPBX, we act as a managed VoIP provider some of the time and a cloud-based provider at other times. Managed Services.

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JustCall

APRIL 5, 2022

A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. But what is HIPAA and how does a HIPAA compliant VoIP phone system help your business? For example, if an employee or a system discloses protected health information without patient authorization, it is considered a HIPAA violation.

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aircall

NOVEMBER 7, 2022

The simple fact is that switching to cloud-based VoIP telephony almost instantly prevents that loss of opportunity. For example, what if ops teams are forced to make rough estimates of how to allocate resources to new projects all because they didn’t have time for accurate forecasting?

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aircall

NOVEMBER 17, 2021

Once your business has decided to move away from traditional phone services, the search for the best VoIP provider becomes a critical step in modernizing the way your team communicates. Fail to choose the best VOIP provider, though, and you’ll not only miss out on the benefits, but you also might have to take on new challenges.

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JustCall

MAY 17, 2022

This has made VoIP software a north star in conversations, adopted even by small businesses owing to its infinite benefits. VoIP solutions are particularly handy in the present ecosystem where remote working and BYOD models are prevalent. But first, let’s address a common question… Why Switch Over to a VoIP Phone System?

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JustCall

MARCH 10, 2023

VoIP and UCaaS are the two most popular business communication solutions businesses should look at to improve their communication game. This article will compare UCaaS and VoIP to help you decide which solution will work best for your company. VoIP technology can be used to make personal and enterprise-level calls.

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aircall

JANUARY 15, 2021

Whenever there’s a system problem, you can put the days of placing a panicky call to your IT department behind you when you implement a VoIP phone system. A VoIP phone system is a newer technology that relies less heavily on IT personnel to keep it running than legacy phone systems. The Importance of a VoIP Infrastructure.

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Hodusoft

FEBRUARY 3, 2022

10 VoIP business phone features that you need in 2022. Virtual phone systems are an essential part of business communications, and the diverse capabilities of VoIP phone systems have made task management extremely easy and well-organized. What is a VoIP Phone System? What is a VoIP Phone System?

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JustCall

FEBRUARY 23, 2021

What happens when you combine the power of VoIP with the flexibility of automated integrations? VoIP integration with CRM is meant to suit the needs of both modern customers as well as the workplace of today. If you want to build versatile and customized workflows, you need to tap into VoIP integration for your business.

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CSM Magazine

JULY 10, 2020

However, investing in new VoIP technology may offer a simple solution. What is VoIP? VoIP stands for Voice over Internet Protocol , and it uses technology that allows you to make a phone call through your Internet connection rather than your phone line. VoIP empowers them to work from anywhere, at any time.

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Nextiva

JANUARY 14, 2019

The post 10 Real-Life Customer Service Examples and Tips to Grow Your Fan Base appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. And one of the best ways to truly engage customers is to connect with them via superior customer service.

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Jive

JULY 19, 2018

More and more businesses are recognizing the value of using Hosted VoIP (Voice over Internet Protocol) for their company. Here are some of the lesser-known perks of switching to Hosted VoIP. #1. Features like caller ID, voicemail, call forwarding, and conferencing—all these and more—are already part of most Hosted VoIP plans.

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Jive

AUGUST 14, 2018

Over the past few years, choosing a Hosted VoIP provider often came down to features. But as predicted for 2018 , the features sets offered by Hosted VoIP providers look more and more similar. With the homogenization of feature sets, how does your IT team pick the best Hosted VoIP provider? A frictionless Hosted VoIP experience.

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Jive

AUGUST 23, 2018

Armed with a Hosted VoIP phone system, your business can access over 80, state-of-the-art features. How will you know which Hosted VoIP features to use? To start, there are two important call management features your small business should consider leveraging with a Hosted VoIP phone system: ring groups and call queues.

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Jive

JUNE 18, 2019

VoIP allows companies to save money and boost their productivity , as well as their efficiency. However, companies should also be aware that they have hosted and on-premise VoIP solutions as options. Both hosted and on-premise VoIP solutions are effective, reliable communication systems that offer different benefits.

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VirtualPBX

JULY 25, 2019

VoIP phone networks, typically, are easy to set up. But sometimes a basic VoIP network configuration isn’t enough. For example, a pop-up call center for a political campaign would want its installation of dozens of phones to work without error. On-Site VoIP Network Configuration. that needs a helping hand.

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NobelBiz

DECEMBER 5, 2023

With advanced VoIP features like simultaneous ringing and call queues, call forwarding enhances productivity and customer service. Call forwarding can also help businesses save money on long-distance charges, as they can use local rates or VoIP rates instead of expensive international rates.

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Jive

JANUARY 25, 2019

And the one platform that meets these stringent criteria is Hosted VoIP. . Feature-rich, affordable, scalable and easy to implement, Hosted VoIP phone systems provide businesses numerous benefits that companies can’t ignore. They assume their current communications requirements and needs aren’t aligned with what Hosted VoIP offers.

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Spearline

MAY 21, 2019

Why latency matters for business VoIP calls? Latency is a well-known cause of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. Gregg Communication Systems notes that “while VoIP has several different elements that are important, one of the most overlooked is network latency.

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JustCall

AUGUST 12, 2022

Thanks to VoIP technology , however, businesses can solve this problem and show clients that they truly care about their time and grievances. Here at JustCall, we provide integrated VoIP technology to upgrade your business’s existing communication systems with new-age features. Example – Thank you for contacting ABC Company!

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Jive

SEPTEMBER 4, 2018

At the top of the list are SaaS, BYOD and Hosted VoIP—all of which are setting the benchmark for business communications in 2018. For example, personal devices can make it difficult to streamline communications. Hosted VoIP. Hosted VoIP platforms are flexible, feature-rich, easy to implement, and cost-efficient.

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REVE Systems

JUNE 20, 2017

Now days Mobile VoIP apps are used for multiple purposes like connect with brands, browse merchandise, and watch content other than just to chat with friends. Thus, mobile VoIP apps have changed the whole concept of both personal and business communication. Well, Mobile VoIP is the name of the game changer.

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Jive

JANUARY 18, 2019

If you’re already shopping around for a Hosted VoIP provider, make sure you’re asking the right questions to maximize your investment. Most Hosted VoIP providers offer long-term contracts. When it comes to Hosted VoIP providers, be sure to opt for a company that offers a simple per seat pricing. Here’s a quick guide: #1.

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Jive

AUGUST 21, 2019

The Adoption of Hosted VoIP platforms may be on the rise, but there’s a general assumption that this kind of technology is only appropriate for small to medium enterprises. Many businesses today are using Hosted VoIP as a foundation for their contact centers because it helps reduce costs while streamlining operations within the company.

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Jive

JUNE 20, 2018

Many small businesses today are eager to make the switch to Hosted VoIP phone systems. VoIP stands for Voice over Internet Protocol). In fact, according to Juniper Research , it was estimated that there would be approximately 1 billion VoIP users by the end of 2017. . Hosted VoIP systems offer much more than that.

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VirtualPBX

JUNE 18, 2019

For the 1% that need something more, we reserve custom VoIP plans. Let’s take a look at two distinct examples that call routing could be useful in addressing: 1. While a stock VirtualPBX system uses only one Automated Attendant menu to guide callers, a custom VoIP plan can split an initial greeting to many sub-menus.

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Talkdesk

JULY 25, 2016

Whether you’re a new recruit to call center work or a veteran who has always used on-premise solutions, the concept of VoIP can be a little confusing. What is VoIP? Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.

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REVE Systems

APRIL 26, 2017

At present new terms like BYOD (Bring Your Own Device), Mobile VoIP, Unified Communication has become viral in the virtualized business world and main aim is to ensure mobility. SIP Softphone are the VoIP software helps the user to make or receive calls after installation in the mobile or PC through IP network. Cost and Time effective.

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Spearline

JANUARY 13, 2022

According to research , the global market for VoIP services is projected to grow from $85.2 SIP, VoIP, and WebRTC are all contributing to virtual meetings and home office collaboration. All the feedback and stats point to huge savings for companies moving from PSTN to VoIP/SIP. billion in 2021 to $102.5 billion in 2026.

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ShepHyken

JULY 28, 2023

Whether buying a new fridge for our home or an office system with VoIP phones , we want to reach a safe and informed decision. Show customer satisfaction Customer reviews are the most ubiquitous example of social proof. For example, consider displaying the logos of firms who already use your product (e.g.,

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