TechSee
JUNE 12, 2018
Brands can also incorporate entertaining activities to engage the customer. In addition, AR-based self-service support has proven itself in a wide range of smart home applications. Technical support. For example, Nespresso allows users to scan their packaging and get step-by step coffee machine descaling instructions.
TechSee
JANUARY 30, 2018
It’s a beautiful day in 2030 and I’m relaxing with my entertainment system. Imagine that a company has several thousands of customer service agents, and that each of them captures 2-3 images during every technical support call, tagging each image with the device model and specific technical issue. Please fix it.”.
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ShepHyken
APRIL 24, 2020
To help entertain housebound kids, Disney released Frozen 2 early on its Disney+ streaming service. Previously Paul held product management and customer service and technical support management roles at several software companies, serving all industry segments and large enterprise to small business and retail customers. .
Anexa BPO
JULY 7, 2022
Much the same as the in-person model, a virtual event needs to be uniquely designed, with strong elements of excitement, education, and entertainment, depending on its focus. These talented professionals bring experience and expertise to a wide range of business areas like marketing, sales, promotion, technical support, and customer service.
24-7 InTouch
JANUARY 26, 2021
With a huge influx of people across the globe staying at home more, new gamers have taken up the activity as a source of entertainment to fill their time. . For example, some agents will be trained for the highly technical support aspects, learning about specific devices and games in a hands-on environment.
NICE inContact
JANUARY 3, 2018
Similarly, investment companies like Fidelity don’t spent their marketing dollars talking about the financial return customers will experience, but instead focus on how easy it is to manage those accounts.
Callminer
AUGUST 1, 2017
Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. He also owns and operates Toister Performance Solutions, Inc.
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