Customer Centric Support
FEBRUARY 6, 2017
Productivity – Within one week of introducing mindfulness to that same small outbound sales call center last year, productivity increased by 17% and they are maintaining it. The financial benefits to improved retention are undeniable. Source – Unsplash.com.
TLC Associates
OCTOBER 30, 2019
Customer support agents, outbound sales agents, and others are receiving offers elsewhere – especially with low unemployment. Employee Engagement – That involves countless small actions to get your team energized and make work feel less like…work. There are a number of valuable skills that agents bring to the table.
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