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Coronavirus is Transforming Every Aspect of Customer Experience

bold360 Blog

MARCH 16, 2020

The goal of these kits is to provide critical front-line service providers, including eligible healthcare providers, educational institutions, municipalities, and non-profit organizations as well as any current LogMeIn customer with free, organization-wide use of many LogMeIn products for 3 months.

Customer Experience 59
Customer Experience Front-line service Self service Contact Center 59
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Customer Rage Study Podcast: Interview With Scott Broetzmann and Mary Murcott

Connecting the Dots

APRIL 21, 2017

This podcast is brought to you by the Center for Services Leadership, a groundbreaking research center in the W.P The Center for Services Leadership provides leading edge research and education in the science of service. Carey School of Business at Arizona State University. Click to play: [link]. It goes both ways.

Customer Care 48
Customer Care Scripts Front-line service Contact Center 48
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