3 Surprising Ways to Motivate Call Center Employees
APRIL 17, 2019
Motivating employees is hard enough. Motivating call center employees? That’s even harder. Imagine a team of employees that deals with clients day in and day out. They typically work demanding hours and assist disgruntled customers. Agents are constantly on their toes. They have to know their product or service inside and out to intelligently and thoughtfully answer any questions customers have. Needless to say, it’s a difficult and exhausting job , but somebody’s got to do it.