Where Contact Centers Go from Here
Contact Center Pipeline
MAY 28, 2020
Everyone is talking about the way we’re functioning now as our “new normal.” But is this current routine just a short-term patch while we work through the COVID-19 crisis, or will it change the way we operate in the future? While many policies and processes will eventually move closer to what they were before the […]. Strategic planning call center cloud contact center cloud solutions contact center COVID-19 digital channels omnichannel work from home work-at-home
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