Sat.Nov 17, 2012 - Fri.Nov 23, 2012

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Wait… That's Cheating!

Brad Cleveland Blog

I recall a consulting assignment for the customer service operation of a large utility, with a client base in the millions.

article thumbnail

Wait… That's Cheating!

Brad Cleveland Blog

I recall a consulting assignment for the customer service operation of a large utility, with a client base in the millions.