Why Real-Time Monitoring Is So Important in the Contact Center
Callminer
DECEMBER 4, 2013
With real-time monitoring managers can act, not just react, and customer service, performance, and compliance issues can't slip through the cracks.
Sat.Nov 30, 2013 - Fri.Dec 06, 2013
182 
Exit Lane Security Changes – What Airports Need to Know
Customer Interactions
DECEMBER 5, 2013
'Come January, the TSA says it will transfer over responsibility for airport exit lane security to the airports. Because of the obvious operational and budgetary impacts, this is a deeply contentious issue and many airports are petitioning the change. Responsibility for exit lane security may be up for debate, but one thing is certain – in airports, where breaches can cause shutdowns, grounded flights, and put the safety of thousands of passengers at risk, this type of security is essentia
Join 52,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
Reimagine Your Communications With A Unified Platform
Advertisement
Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.
Let's personalize your content