Chad Schaeffer
JUNE 10, 2013
Happy Monday morning everyone! Throw away those Monday morning blues, it’s going to be a great week. I had a fantastic weekend but it almost turned disastrous! I love it when I can tell real life customer service stories here on my blog. Thanks for visiting this week. My daughter Sophia Rose turned 5 years old. We did the typical summer barbeque, with about 40 of our closest friends and family.
Customer Interactions
JUNE 13, 2013
'When software as service (SaaS) first appeared on the global scene over a decade ago, it got a lukewarm reception, but its popularity has grown steadily since, as a matter of fact into a multibillion-dollar industry. Just think about it. You use Internet hosted solutions every day – Gmail, Hotmail, YouTube, Facebook, Twitter and LinkedIn, to name a few.
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