When the Desire to Serve Shines Through
Customer Interactions
APRIL 18, 2013
'The good thing about recognition programs is that they provide an opportunity to shine the spotlight on outstanding people. At the same time, however, there are many deserving individuals who often go unnoticed even though they are just as deserving. I’ve noticed this with our annual 9-1-1 recognition program, PSAPs Finest, which awards winners each year in four categories: Director, Line Supervisor, Technician, and Telecommunicator of the year.
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