Sat.Apr 06, 2013 - Fri.Apr 12, 2013

article thumbnail

MindTouch Core and Platform: ‘This is the End, Beautiful Friend’

Mindtouch

NOTE : MindTouch Core is no longer supported. MindTouch is now a cloud-based service that helps your product documents become a self-service customer support and customer engagement tool. Learn More. With the exception of existing customers, MindTouch will no longer support or maintain Core or Platform. If you are an existing customer of MindTouch Platform, the year 2013 was your last opportunity to renew this product.

article thumbnail

Concerns for Contact Centers in Healthcare

TASKE Technology

Last month, we went to New Orleans, Louisiana to attend the Healthcare Information Management Systems Society (HIMSS) annual conference and exhibit. HIMSS is a nonprofit organization that promotes the best use of information technology and management systems in the healthcare industry. After sharing ideas at the conference, we thought that this time we’d talk about concerns for contact centers operating in the healthcare industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Situator Express: Filling the Gap Between PSIM and Video

Customer Interactions

'I’m fresh off my second day at ICS West. The show is jumping, lots of traffic in the NICE booth, and I heard that well over 100 people attended our panel on “Transforming Your Security Command Post into a Strategic Information Nerve Center” the other day. For me, though, the most exciting aspect of the show has been the launch of Situator Express.

article thumbnail

Efficiency vs. Business Value

Brad Cleveland Blog

article thumbnail

The 2023 Verint Experience Index: Retail

Reports of the death of in-store shopping have been greatly exaggerated. This year’s retail survey found that more than 60 percent of consumers start and end their journey by visiting a store. Retail customers value price above everything, but the importance of other factors varies for different brands. In-store shopping is valued highly by grocery and home improvement customers Technology retail customers place less importance on in-store experiences – for them it only ranks sixth Digital exper

article thumbnail

Moving Towards a Safer Tomorrow at Global Security Asia

Customer Interactions

'I’ve just returned from Global Security Asia (GSA) 2013 which is said to be Asia Pacific’s premiere conference and exhibition on security and counter terrorism. This year’s show seemed busier than ever with thousands of people attending from government agencies, police and military forces, intelligence organizations, andother security fields.