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Sat.Mar 10, 2012 - Fri.Mar 16, 2012

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PSAPs’ Finest – exemplifying the best qualities

Customer Interactions

MARCH 12, 2012

'Just this past week, NICE announced that it had opened nominations for the 2012 PSAPs’ Finest Awards. Sponsored by NICE, the PSAPs'' Finest Awards recognize individuals for their contributions to public safety communications. Nominations are accepted in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the year.

Telecommunications 28
Telecommunications 28
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What's Driving Change in Customer Services?

Brad Cleveland Blog

MARCH 14, 2012

The most significant developments to date have been on the organization’s end.

Customer Service 20
Customer Service Contact Center Management Call Center 20
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What's Driving Change in Customer Services?

Brad Cleveland Blog

MARCH 14, 2012

The most significant developments to date have been on the organization’s end.

Customer Service 20
Customer Service Contact Center Management Call Center 20
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