Globitel
AUGUST 17, 2011
Globitel Hosts Ramadan Iftar for its Staff in this Holy Month. During the holy month of Ramadan, Globitel , the leading telecom solutions provider, hosted an Iftar for all its employees and their families at the Marriott Hotel. More than 120 Globitel members and their guests were present at this joyous event, while strengthening the bond of affection between them.
Customer Interactions
AUGUST 17, 2011
'Each year about this time Government Computer News unveils the winners of its coveted GCN Awards. This year’s top ten projects were hand picked from a list of more than 200 nominated projects. Among the projects recognized by the judges was the Los Angeles World Airports ARCC which received an Honorable Mention for IT achievement. The 9000-square foot center houses police, fire and airport personnel under one roof and boasts new software programs, like NICE Situator, making LAX one of the
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Brad Cleveland Blog
AUGUST 15, 2011
(Note, a full version of this post recently appeared in ICMI’s Global Report on Call Center Practices. To subscribe, see link at bottom.) While social media projects often begin as marketing initiatives or as the responsibility of newly established cross-functional teams, the contact center invariably assumes a more central role as resource requirements for listening and interacting become evident.
Globitel
AUGUST 13, 2011
Globitel Organizes Ramadan Iftar for Orphans. Amidst a festive Ramadan atmosphere, Globitel , the leading telecom solutions provider, has recently hosted an Iftar for orphans at Tazej Restaurant, in the presence of several company employees, aiming to closely bond with the orphans during the holy month. More than 50 orphans enjoyed the event and the company of the employees, and conveyed their delight in such a righteous gesture by Globitel , where they were given the chance to intermingle with
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Customer Interactions
AUGUST 17, 2011
'Over-promise and under-deliver: that’s the feeling we’re all left with when someone mentions video analytics. And rightly so – because many vendors claim they do video analytics, but often there’s no way to determine just how well they do it. And it''s that way with many things. Case in point - I can pound out a few keys on the piano, but I''m certainly no Mozart.
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