Customer Interactions
JANUARY 10, 2011
'With all the excitement and buzz surrounding NG9-1-1, you might have missed one important question: "When Next Gen 9-1-1 comes to your 9-1-1 center, will your voice recording solution be ready?" Read this article in the December 2010 issue of APCO’s Public Safety Communication Magazine, written by NICE Systems’ John Rennie and Diamond Chaflawee, to find out.
Brad Cleveland Blog
JANUARY 11, 2011
A few month back, the Wall Street Journal ran a piece that concludes that “companies are trying harder to please customers amid the recession – and it appears to be working.
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Brad Cleveland Blog
JANUARY 11, 2011
A few month back, the Wall Street Journal ran a piece that concludes that “companies are trying harder to please customers amid the recession – and it appears to be working.
Customer Interactions
JANUARY 12, 2011
'By Steve Hunt founder of Hunt Business Intelligence. Physical Security Information Management (PSIM, pronounced P-sim) is a concept introduced to the physical security world in 2006. The idea behind it is that all of the stuff of security is actually data; data, which once contextualized and analyzed, may become information – information for making better business decisions.
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