Who’s your hero?
Customer Interactions
FEBRUARY 27, 2011
'If you’ve ever had to dial 9-1-1 you know how long those seconds, minutes feel while you’re waiting for help to arrive. The feeling is indescribable. Time stops. And the only lifeline you have is the voice on the other end of the phone. Still, for the importance of what they do, those who make 9-1-1 possible are seldom recognized. That’s why NICE introduced the PSAPs’ Finest awards in 2006.
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