June, 2011

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What to do when an employee leaves the company?

Win the Customer

Recently the following question was posed: “As a manager, is it important to address your team when someone leaves the company?” The answers varied based on the individual offering the answer and it generally told a lot about that individual, their corporate background, age, and professional experience. The landscape of how businesses and managers operate with employees and customers has changed.

Morale 52
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Globitel Hits the Golf Course

Globitel

Globitel Hits the Golf Course. Globitel , the leading provider of telecom and call center solutions, has gone beyond the IT world and into the golf fields. On June 17th-18th, 2011, Globitel was one of the proud sponsors of the ROWVAR Cup Championship at Bisharat Golf Club, the first private golf course in the suburbs of Amman. The ROWVAR Cup, which stands for “the rest of the world vs.

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News from the IAUG 2011 Conference

TASKE Technology

We’ve just come back from the International Avaya Users Group conference in Las Vegas. It was an exciting time to be at Ceasars Palace. With over 3000 representatives from the entire Avaya user community, the conference had the best attendance record yet. Attendees who dropped by our booth had a great opportunity to see a demo of our products and to meet Dan Campion, who recently joined our sales team.

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Another Successful NICE Customer Conference

Customer Interactions

'NICE recently held its annual Customer Conference, Interactions 2011, in Las Vegas, NV. It was a big success, with over 1500 attendees. And for the first time, NICE Security participated, with a contingent of over 100 participants. The feedback was hugely positive. Customers came away from the event better educated about security operations and public safety, more knowledgeable of industry best practices, and more in tune with emerging trends in the market.

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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The Tough Economy is Forcing Critical Thinking

Brad Cleveland Blog

Making the right decisions requires both intuition and discipline. Although you can’t boil leadership – that’s of course what we’re really talking about – down to a simple checklist, there is something powerful about focusing on the things that matter most. So… what to do now?

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“The Power of Opportunity” for Today’s Electric Utilities

Customer Interactions

'This will be NICE’s first year exhibiting at the utility industry’s top event, the EEI (Edison Electric Institute) Annual Convention/Expo. The theme for EEI’s 2011 Annual Conference, which will take place at the Broadmoor in Colorado Springs, June 12-15, is “the Power of Opportunity.” Utilities are exploring new technologies to transform the way they do business – and security is no exception.

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The Tough Economy is Forcing Critical Thinking

Brad Cleveland Blog

Making the right decisions requires both intuition and discipline. Although you can’t boil leadership – that’s of course what we’re really talking about – down to a simple checklist, there is something powerful about focusing on the things that matter most. So… what to do now?

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NICE takes openness, low TCO, analytics to new heights in NiceVision Net 2.5

Customer Interactions

'The recently launched NiceVision Net 2.5 is the latest major installment since NICE turned the corner with Net 2.0 mid-2010. NICE’s video management software has a strong reputation for functionality, scalability and reliability – which is why NICE is so prevalent in Enterprise deployments world-wide. Net 2.0 introduced smaller scale offerings, with ‘openess-oriented’ options to buy just the software and run it on your own servers and storage devices or deploy off-the-sh