Customer Interactions
NOVEMBER 28, 2010
'Articulating the Value of Security.It’s an uphill battle to convince the decision-makers in any business that they need to invest in security. Why? Because deep down, all professional business people think security is an annoying layer of cost and inconvenience. If you walk in and tell them, “We need more security,” they hear, “We need a more annoying layer of cost and inconvenience.
Customer Interactions
NOVEMBER 20, 2010
'Recently, I attended the ASIS 2010 show in Dallas and stumbled across something that I had heard about but had never before had the opportunity to lay hands on. First off, you have to understand that I am, without a doubt, a Tech. That means if something technology-wise catches my eye that is wicked cool and actually solves a problem of mine (or an Integrator friend or two) in a simpler and easier way than has been done before, I’m gonna shout it from the mountain tops – and not jus
Customer Interactions
NOVEMBER 13, 2010
'NICE’s Situation Management solution, NICE Situator, means different things to different people. For many, it’s the ultimate Command and Control Center system, combining Standard Operating Procedure (SOP) workflows and assorted systems into a single GUI that masks the reality that there are multiple systems working behind the scenes. When I click on a door on the GUI to open it, or on a camera to view, I don’t have to care what that door or camera is physically connected to.
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