Hodusoft

DECEMBER 30, 2022

5 Reasons Why an Enterprise Phone System Is a Business Imperative. Unified Communications systems are rapidly increasing in popularity, with a projected growth rate of 18% CAGR between 2022 and 2030. This growth highlights the importance of seamless and unified phone service in business communications, making enterprise phone systems a crucial part of modern communication systems.

Enterprise 52

Enterprise voip Finance CRM 52

Jon Arnold

DECEMBER 30, 2022

With 2022 coming to a close, I just have one public writing piece for December, and it starts an exploration of a new topic for me - more to come in future writeups. Telemarketing Fraud Presents an Unacceptable Risk to Businesses , No Jitter, Dec. 20.

Telemarketing 52

Telemarketing voip 52

CSM Magazine

DECEMBER 30, 2022

If you own a business, you may already know that in Indiana, Workman’s comp insurance is required to protect both you and your employees in the event of an on-the-job injury or illness. But what exactly is worker’s compensation, and how can it help injured workers? In this blog post, we’ll answer these questions and more as we explore the basics of worker’s compensation.

Personalization 52

Personalization Management 52

Contact Center Pipeline

DECEMBER 30, 2022

Throughout December, our readers have focused on two big topics over on the blog: how to provide the best customer experience via an omnichannel approach and navigating the challenges of recruiting, training, and retaining the best agents. Tom shares with us his top three guiding principles for creating positive change for both the agent and […].

Customer Experience 54

Customer Experience Quality management Self service Coaching 54

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