Sun.Jun 23, 2019

Customer Service Provocations – How to Assist Efficiently

OctopusTech

With increasing market challenges, customer service jobs are becoming tougher. Dealing with different people and trying to meet their expectations is not an easy task. It takes patience, sharp intellect and wisdom to navigate through the various customer moods. And after all the hurdles provide a professional service. Customer service has become an essential part of a company. The biggest challenge in customer service outsourcing is to deliver the best quality products.

Call Journey heads to Vegas for the world’s largest customer contact event

Call Journey

It’s a busy month of June for Call Journey, the leading pioneer in Conversation Analytics, as it takes part in another headliner contact center event of the year.