Guest Post: Combine Customer Service and Customer Experience to Grow Your Business
ShepHyken
JULY 31, 2020
This week we feature an article by Ashwini Dave , a digital marketing expert at Acquire. She explains the difference between customer service and customer experience and shares how implementing both into your business creates success. Customer experience and customer service are often used interchangeably and are the buzzwords for businesses in the age of instant gratuity.
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