Callminer
JUNE 27, 2021
During the CallMiner LISTEN UK 2021 Virtual Series, we had the honor of announcing the LISTEN UK 2021 Award winners. Read more about the successes of African Bank, British Gas and Hoist Finance UK.
ProProfs Blog
JUNE 27, 2021
Lead generation is necessary for the survival and growth of any organization. Not just that, it is important to convert and nurture each of your leads to make them your lifelong customers. But, lead generation is not as easy as pie. Both the quality and quantity of leads matters a lot. . “According to Hubspot research , 61% of marketers classify lead generation as their top business challenge.”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
GetFeedback
JUNE 27, 2021
How to use a customer experience maturity model to assess the current state of CX in your business, diagnose areas that need improvement, and guide your experience strategy.
NICE inContact
JUNE 27, 2021
Read more about CXone Personal Connection, the proactive engagement solution that is part of the CXone platform, which ensures your outbound calls are ready for STIR/SHAKEN, generates more revenue, improves the customer, and agent experience, and increases customer connections.
Advertisement
Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.
GetFeedback
JUNE 27, 2021
Retail customer experience is critical for your business. Learn how customer expectations are changing and how to measure and improve their experiences.
Customer Contact Central brings together the best content for Contact Center and Customer Service professionals from the widest variety of industry thought leaders.
GetFeedback
JUNE 27, 2021
All you need to know about asking for, tracking, and using customer feedback.
Acquire BPO
JUNE 27, 2021
Acquire BPO is delighted to announce the new appointment of John Garforth as our VP of Client Services. John will head our strategic customer experience leading our global Client Relationship Management (CRM) teams. “It’s my pleasure to welcome John to our senior leadership team as VP of Client Services. His breadth of experience will help us nurture solid relationships with our clients while developing new partnerships as we continue to grow,” says Kathryn Marshall, Acquire’s Chief Commercial O
CustomerSuccessBox
JUNE 27, 2021
Upselling in B2B SaaS is a strategy designed to sell a more feature-rich product edition to an existing customer. Prioritizing customer acquisition should not be your only priority for upselling growth. You have to look ahead towards long-term growth and retention to design strategic upsell paths. But if you wonder how to build an upsell strategy, you’re in the right place.
Expert insights. Personalized for you.
324 
Let's personalize your content