Scheduling Tip: How to Treat Night and Graveyard Shifts
Contact Center Pipeline
OCTOBER 19, 2017
There might be a sticky situation buried in the way you have to treat day, night and graveyard shifts. Night shifts might pay a little higher than day shifts, and graveyard (overnight) shifts might pay even higher than the night shifts. This extra money is a matter of agreement between the employer and the employee, […].
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