Beyond Philosophy

SEPTEMBER 19, 2020

I heard a new term that I think has the capability of being the next wave of change in business today. Customer Science. ‘ Customer Science’ is the fusion between technology, behavioral science and data. This new concept is forming now, making this an exciting time for all us interested in customer-driven growth. This episode of The Intuitive Customer explores this nascent concept of Customer Science and what it could mean to organizations seeking customer-driven success.

Finance 397

Finance Big data Consulting Consulting 397

Anexa BPO

SEPTEMBER 19, 2020

Strong customer relationships are vitally important to any business selling a service or product. Whether you’re looking to stand out from the competition, build a positive reputation among future clients or increase the number of repeat customers you have, excellent customer service must be at the heart of your business’ communication strategy. As the population’s behaviours around technology change and more people turn to online stores, customers expect convenient and easy communication from t

Customer Service 52

Customer Service Advertising outsourcing Customer centricity 52

Anexa BPO

SEPTEMBER 19, 2020

There are many ways in which audience insight can better strengthen ties between brands and consumers. In today’s business climate, understanding your market might very well be the most valuable asset there is. Audience insight is collected through many different outlets. This includes surveys, specialized tools and software which collect data through social and online channels, as well as direct interaction with customers through activities such as telemarketing.

Telemarketing 40

Telemarketing outsourcing Enterprise Call Center 40