Anexa BPO

APRIL 22, 2023

As with every other industry, the US retail pharmacy sector has been deeply impacted by changing consumer trends. By definition, “retail pharmacy” is defined as pharmacies that dispense prescriptions, but to have a clear understanding of these changes we must break this extremely broad group down into four types: national retail chains, regional outlets that we might find in the mass retail and grocery outlets, independent pharmacies, and mail-order/online pharmacies.

outsourcing 52

outsourcing Customer centricity Sales Customer Service 52

Beyond Philosophy

APRIL 22, 2023

One of our listeners has a pickle. They did research that told them a product was just what their customers wanted, so they developed and launched it. But now, there are no sales. They want to know what went wrong. We suspect we might know. Research is a double-edged sword. It has the power to give us answers we want but not always the answers we need.

Surveys 39

Surveys Sales Customer Experience 39

Comm100

APRIL 22, 2023

Higher Ed Admissions – Strategies for Increasing Student Enrollment 69% of admissions officials from community colleges and 55% of admissions officials from private colleges are very concerned about meeting their institutions’ goals for new students. This comes as student enrollment plummets. In 2022, 4 million fewer people in America enrolled at a college than ten years ago, and this trend doesn’t seem to be changing.

Education 52

Education Chatbots Surveys Personalization 52

Comm100

APRIL 22, 2023

Higher Ed Admissions – Strategies for Increasing Student Enrollment 69% of admissions officials from community colleges and 55% of admissions officials from private colleges are very concerned about meeting their institutions’ goals for new students. This comes as student enrollment plummets. In 2022, 4 million fewer people in America enrolled at a college than ten years ago, and this trend doesn’t seem to be changing.

Education 11

Education Chatbots Surveys Personalization 11

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