The Sustainable Work-From-Home Contact Center: Ensure a Better and More Secure Caller Experience with State-of-the-Art Headsets
Contact Center Pipeline
JUNE 18, 2021
The following Q&A is part of a series on creating a sustainable work-from-home contact center. Each post examines a vital technology that supports contact centers in the transition to a permanent remote-work model. Below, Theis Mørk of EPOS discusses state-of-the-art headset technology, the work-from-home (WFH) challenges that enhanced audio and communication solutions solve, along with […].
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