Fri.Dec 25, 2020

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Guest Post: Customized Customer Solutions–How can Customer Solutions be Custom Built to Your Customer’s Needs?

ShepHyken

This week we feature an article from Pratik Salia , product manager at Knowmax. H e talks about how the COVID-19 pandemic changed the customer experience and how business leaders responded. In a world where we are spoilt for choice, a custom made option is the only right option. From customized automobiles to personalized phones to technology that adapts itself according to our choices, personalization seems to be the name of the game.