Sun.Jan 22, 2023

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Top 5 Customer Service Articles of the Week 1-23-2023

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 13 ways to retain existing loyal clients—no matter what the market climate by Fast Company Executive Board (Fast Company) Reassuring your customer base that you value their business and want them to succeed—whether they’re up or down—is what really matters and builds better

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9 Excel Courses Online

JivoChat

Excel courses online are an excellent resource for people working in different sectors to learn how to use Excel sheets and the various functionalities this software offers. Not only professionals that deal with numbers every day can enjoy the solutions Excel provides, and many companies value employees who know how to use this software. Making an Excel course, and mastering the software can be the deciding factor to open new career opportunities for you.