Beyond Philosophy
JUNE 26, 2021
It’s summertime. Do you know what that means? That’s right. It’s time for your summer reading list. I bet you thought you were too old for such things. In this episode, we share 7 essential books for any Customer Experience professional to read, ideally in a tropical locale with a fruity drink in hand. Key Ideas to Improve your Customer Experience.
Voxjar
JUNE 26, 2021
Customer service phone etiquette is vital for presenting your business in the best light. And it goes well beyond simply picking up the phone and saying "Hello" with a smile on your face. In this article, we'll share everything you need to know about customer service phone etiquette — what it is, why it's important, […] The post 10 Customer Service Phone Etiquette Tips to Keep Callers Happy appeared first on Voxjar: AI for Call Center Quality Assurance.
Voxjar
JUNE 26, 2021
Customer service phone etiquette is vital for presenting your business in the best light. And it goes well beyond simply picking up the phone and saying “Hello” with a smile on your face. In this article, we’ll share everything you need to know about customer service phone etiquette — what it is, why it’s important, customer service phone etiquette tips you can apply right away, and a few scenarios to show you how you continue to provide stellar customer service even when
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