Support Talks: Voice of Customer Collaboration between Success and Product
Nicereply
APRIL 19, 2023
The voice of the customer is a critical component of producing products your customers want. Using Voice of Customer (VOC) feedback is critical to an organization’s success. Ultimately, in any of our businesses, we produce products that need consumers. If those consumers are telling us what they want and we don’t act on it, they are more likely to find someone who does.
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