Top Customer Contact Central Sales Customer Service Content for Sat.Sep 09, 2017

Sat.Sep 09, 2017

30 Repeat Business Tips in 30 Days Weekly Roundup #1

The Center for Client Retention

SEPTEMBER 9, 2017

Now that the first week of September is over, we are bringing you our first weekly roundup to our 30 Tips in 30 Days series. Here are the first 7 Repeat Business Tips from experts across many different fields. Check them out on Twitter for more of their expertise. Tip #1 comes from Christoph Trappe and covers growing your customer base. Tip #2 comes from the ICMI Team and is about the importance of quality assurance.

Sales

Sales Customer Service

Managing the Smaller Contact Center

Service Agility

SEPTEMBER 9, 2017

Originally published in Contact Center Pipeline, May 2011 The next time you are at an industry event, seek out some people that have worked in both large and small contact centers. The discussion will likely be dominated by those things that are different about the two operations, rather than the similarities. If you dig a little deeper into the conversation, you will find the skill requirements for each are unique.

Contact Center

Contact Center Management Coaching Technology

Sat.Sep 09, 2017

30 Repeat Business Tips in 30 Days Weekly Roundup #1

Managing the Smaller Contact Center

Stay Connected