Pandemic, Inflation, War: Coping with High Contact Center Volumes
Injixo
MAY 23, 2022
We're living through what some commentators are calling a permacrisis. No sooner does the world come to terms with one catastrophe, another one emerges. Whether it's a global pandemic, commodity shortages, spiraling energy prices, war, or even Brexit , the only constant seems to be instability. Contact centers have an important role to play in keeping people informed and calm during crises.
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