Callminer

MARCH 16, 2025

Learn how CallMiner Outreach is changing the CX game, leveraging AI-powered insights from customer interactions to improve the quality, relevance, and efficiency of feedback collection and analysis.

Feedback 182

Feedback 182

Cincom

MARCH 16, 2025

Introduction Sales configurator software, and more specifically, product configuration software, comes in a wide range of varieties, formats and sophistication. For the sake of simplicity, Im going to toss them all into one of three bags: tools, solutions and systems. Depending on your application and your level of complexity in terms of product, market, price or organization, you may be best served by a simple, free-standing tool, or you may require a more elaborate, full-function integrated s

Sales 40

Sales Automotive Engineering Feedback 40

Cincom

MARCH 16, 2025

Introduction Digital technology has brought about wholesale change to the processes associated with selling products over the past fifteen years. This did not happen overnight with a single invention or application. The digital revolution was, relatively speaking, quick, but it was still incremental in nature. Technology sneaks up on you. A few folks may remember the advent of the transistor.

Sales 40

Sales CRM Analytics Education 40

Cincom

MARCH 16, 2025

Introduction The digital transformation of an organization often requires the acquisition and implementation of emerging technologies that facilitate the journey toward a digitally empowered future. However, acquiring new technology for business improvement inherently involves some level of risk. This risk may be heightened by factors such as the organizations size and complexity.

Finance 40

Finance Technology Management Morale 40

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In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.

Contact Center

Cincom

MARCH 16, 2025

Introduction In this fast-paced business world, companies are constantly improving their sales processes to enhance customer experience. This is not just about closing a deal but also about building long-term relationships. This requires meeting customer needs and preferences throughout the sales journey. However, companies that offer customizable products face a major challenge: how to configure products to meet customer needs without any error, delay, and inefficiency?

Automotive 40

Automotive Sales Revenue potential Government 40