Sun.Feb 06, 2022

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3 Strategies to Reduce Work-at-Home Employee Attrition

Virtual Live Labs

According to a recent McKinsey poll , the top three factors employees cited as reasons for quitting were: 1) They didn’t feel valued by their organizations (54 percent), 2) they didn’t feel valued by their managers (52 percent), and 3) they didn’t feel a sense of belonging at work (51 percent). Now that work-at-home is here to stay, leaders at all levels are going to have to re-engineer how they lead.

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How Did the Poker Hall of Fame Come About?

CSM Magazine

Have you ever wondered how the Hall of Fame came to be the highest accolade in poker? The World Series of Poker is undoubtedly one of the biggest events in poker. The biggest tournament is like the Olympics for casinos, in that it attracts only the best players from around the world. And because all of the world’s elite talent are sitting around the same tables, it inspires eye-catching moments which inspire the next batch of up-starters to learn the deck and hands.

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“Empathy in Action” Is the Essential Guidebook for Creating the Workplace of the Future

Natalie Petouhof

Original Article by Arianna Huffington , Founder & CEO at Thrive Global. “What would a better, more empathetic reality look like? How would our industries improve if people truly felt they were being treated with compassion and empathy throughout their customer service interactions?” These questions are at the heart of an important new book by Tony Bates and Dr.

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5 ways how decision trees elevate the customer experience in healthcare

Knowmax

The post 5 ways how decision trees elevate the customer experience in healthcare appeared first on Knowmax.

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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Lead Attribution: Where are your best leads really coming from?

Infinity

You can never have too much of a good thing, especially when it comes to high-value leads. What if you could leverage data and insights collected from acquiring your best customers to find dozens more just like them? Lead attribution gives you the opportunity to understand where your best leads are coming from, pinpointing that moment in your customer journey that persuades customers to make a purchase.