Sun.Sep 11, 2022

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IConnect 247 Debt Repayment App | Debt Collection Software | Provana

Provana

Give consumers the ability to settle their debts quickly and easily from their phones. IConnect247 is a self-service debt repayment app that makes it simple to access account details, communicate directly with agents, negotiate a settlement and payment plan, and make payments.

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Business Analytics Dashboard | Lending & Collections | Provana

Provana

Use the power of data to improve your team's performance and increase profits. IDAP business analytics dashboards provide anytime access and deep insights for SMBs and networked enterprises. Interactive visualizations make it easy to track business drivers, measure performance and identify trends.

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SMB Outsourcing Guide from provana

Provana

This eBook reviews the basics of Business Process Management, including the SMB Outsourcing Guide, Transition Management, Production Management, SOP Management, Resource Management, Compliance Management, Results & KPIs. Download the ebook to explore more.

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ICAP Call Center Speech Analytics | 100% Call Monitoring | Provana

Provana

Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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Compliance Management System | IPACS | Compliance Software

Provana

Learn how compliance management system IPACS automates compliance tasks like policy & procedure, licensing, training, audits, complaints, vendor management.