ClearAction

JANUARY 20, 2018

Four Keys to Marketing Operations Success Gary Katz. What does “best practices” in Marketing Operations (MO) look like, and how do industry-leading companies operate and integrate this highly valuable function? We polled more than 80 marketing leaders to find out. Key Findings. Four factors that survey participants say have contributed significantly to their MO success: Clarity and consistency across the organization—shared practices, a well-defined road map and enabling infrastructu

Marketing 80

Marketing Best practices Benchmark Enterprise 80

Nexmo

JANUARY 20, 2018

Each time you take a product home from the store, you are at the end of a remarkable series of events. The modern supply chain is complex, efficient and, too often, one false step away from disaster. How do brands, manufacturers, distributors, retailers and myriad other participants each play their part at just the right […]. The post Delivering the Goods with a Supply Chain Control Tower and Cloud Communications appeared first on Nexmo.

Enterprise 74

Enterprise 74

ClearAction

JANUARY 20, 2018

Four Keys to Marketing Operations Success Gary Katz. What does “best practices” in Marketing Operations (MO) look like, and how do industry-leading companies operate and integrate this highly valuable function? We polled more than 80 marketing leaders to find out. Key Findings. Four factors that survey participants say have contributed significantly to their MO success: Clarity and consistency across the organization—shared practices, a well-defined road map and enabling infrastructu

Marketing 66

Marketing Best practices Benchmark Enterprise 66

NobelBiz

JANUARY 20, 2018

The Highly 'Intelligent' Contact Center Contact centers today serve more and more purposes for the larger organization. They go beyond merely interacting with customers and are tasked with arming sales, marketing, and product development departments; for example, by providing customer insight they can’t obtain anywhere else. Sure, analyst reports can help deliver a [ ] The post Analyzing Highly ‘Intelligent,’ Multipurpose Contact Centers Today appeared first on NobelBiz™.

Contact Center 64

Contact Center Sales Marketing 64

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

Customer Experience

Fenero

JANUARY 20, 2018

As we continue to disrupt the industry with our software license free business model and award-winning platform, we have added an additional payment option for the convenience of our clients. Fenero now accepts Bitcoin! Bitcoin is a cryptocurrency and worldwide payment system that uses digital cash, and associated with a currency unit like the Dollar or the Euro.

contact center solutions 8

contact center solutions Cloud contact Banking Contact Center 8