Sun.Jul 04, 2021

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Insights on call quality

SoliCall

Having accurate and comprehensive data is a key factor to controlling any situation. Regardless if you are managing an army a pandemic or a call center comprehensive and accurate data is what you need to improve your performance. For example, to control a pandemic you need to have enough data about the spread of the virus, variant, possible treatments, load on the healthcare system, amount of available medicine etc.

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Know Your Leadership Style

Integrity Solutions

Whatever your leadership style, you must be able to develop people who have a sense of ownership in the outcomes that define success. Knowing your leadership style has never been more important than it is today. With turnover on the rise and remote and hybrid work changing the dynamics of the workplace , leaders need to be laser-focused on engaging and retaining their employees and helping them feel connected to the broader mission and purpose.

Coaching 107
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15 Best Shopify Plugins to Boost Store Sales

JivoChat

With over 800,000 online stores powered by Shopify, the platform is now the third most popular e-commerce platform on the market. It’s no surprise with the number of vendors that everybody is now on the hunt for the best Shopify plugins to boost sales and create a better experience for customers. The good news for Shopify merchants is that they are spoiled for choice.

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