Inbenta

DECEMBER 28, 2024

How can financial institutions drive digital adoption and enhance customer engagement in an increasingly online world? In this insightful conversation, Ade Crossland, Digital Skills Leader at Nationwide Building Society, provides a behind-the-scenes look at their innovative approach. A collaboration with Inbenta and our interactive Learn technology led to the creation of Discover Digital, a solution that has transformed Nationwide’s digital landscape.

Banking 52

Banking Accountability Chatbots Surveys 52

Inbenta

DECEMBER 28, 2024

Explore how artificial intelligence (AI) has become essential for businesses looking to enhance customer experiences , streamline operations , and foster growth. This article provides practical steps for strategically integrating AI into your business. Artificial intelligence (AI) has emerged as a critical tool for companies aiming to enhance customer experiences, streamline operations, and drive growth.

industry standards 52

industry standards Feedback Customer Experience Customer Service 52

Inbenta

DECEMBER 28, 2024

With AI technologies advancing at breakneck speed, businesses face a crucial decision: buy a ready-made solution or build one from scratch? This article explores the advantages and challenges of both approaches, considering factors such as immediate impact, customization, costs, and future adaptability to help you make the smart choice for your unique business needs.

Engineering 52

Engineering Technology Marketing Customer Experience 52

Inbenta

DECEMBER 28, 2024

Discover how AI is transforming e-commerce through enhanced search functionalities, machine-readable catalogs, and reimagined tech stacks, and learn incremental steps to integrate AI effectively while aligning with your brand’s vision for a better customer experience. AIs role in e-commerce is growing. Whether it’s predicting customer needs through patterns or fine-tuning search algorithms, the potential of AI is both promising and a bit daunting.

APIs 52

APIs Engineering Analytics Customer Experience 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Inbenta

DECEMBER 28, 2024

DALLAS, TX November 26, 2024 Inbenta, a global leader in AI-powered customer experience and employee engagement solutions, is proud to announce a strategic partnership with ebankIT, a leading omnichannel digital banking platform provider. This collaboration aims to revolutionize the way financial institutions interact with their customers by offering Inbentas advanced AI technologies through ebankITs platform. ebankIT provides a comprehensive omnichannel banking solution that encompasses web a

Banking 40

Banking Finance Employee engagement Chatbots 40