How collaboration tools are delivering contact centre benefits
Enghouse Interactive
APRIL 9, 2021
The last twelve months have seen a major acceleration in the use of collaboration and communication tools across businesses thanks to the pandemic and the rise of home working. These tools enable employees to work together seamlessly and access the information they need to do their jobs, wherever they are based. At a time of increased focus on customer service, collaboration tools have delivered enormous benefits for the contact centre.
Let's personalize your content