Call Center Automation Tricks and Treats for October
ChaseData
OCTOBER 28, 2019
If you’re looking to ramp up call center productivity and agent efficiency this autumn, one of the best ways to do so is to increase automation in your facility. Call center automation can take many forms and can take the burden off the shoulders of your agents in many ways. Understanding how to best implement it - and the “treats” it stands to deliver to your center this Halloween season - can really make it clear just how important this factor is in your center’s success.
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