Sun.Jan 16, 2022

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How data analytics can enhance customer service

Eptica

Date: Monday, January 17, 2022 Author: Pauline Ashenden - Demand Generation Manager How data analytics can enhance customer service. Published on: January 17, 2022. Author: Pauline Ashenden - Demand Generation Manager With so much data being generated by around customer service and the customer experience, there’s an increasing role for data analytics to extract learnings and actionable insights.

Analytics 127
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10 Ecommerce SEO Tips to Help You Sell More

JivoChat

When you need to buy a product do you search online? So your customers. Ecommerce SEO tips are going to help you to improve your website, then it can be found easier on searches made through Google, for example. . When you implement the best SEO practices to your website, your pages can rank better in the search engines and appear in the first search result pages (SERPs).

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Episode #4 – More than Maslow’s Need Hierarchy at Work

Russel Lolacher

In episode four of Relationships at Work, host Russel Lolacher revisits Maslow’s Need Hierarchy. You remember that one, right? Well it actually gets a lot more interesting. One of the inspirations for Maslow’s theory was in the time he spent with the Blackfoot First Nations for six weeks, and writer Teju Ravilochan has done an amazing job summarizing that research.

Surveys 52
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Digital Workforce Planning in a Call Center

Voiptime

Digital communication channels are one of the most powerful and accessible tools for emotional branding. The level of consumer response to interactive messages is much higher because this type of communication has not yet moved into the category of traditional. However, in just a little while, digital communication will become a widespread phenomenon.

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.