GetFeedback

FEBRUARY 2, 2020

5 easy ways you can increase loyalty, boost engagement and optimize your customer experience program.

Customer Experience 78

Customer Experience 78

Call Journey

FEBRUARY 2, 2020

Call Journey, a thought-leader in data and analytics space, announces its participation in the upcoming Microsoft Ignite the Tour in Sydney. “Microsoft Ignite is the ultimate tech conference to go to and we can’t miss out on the opportunity to learn, connect, and explore new developments and technologies directly from the developers and integrators themselves.

Engineering 64

Engineering Analytics Enterprise Marketing 64

GetFeedback

FEBRUARY 2, 2020

5 easy ways you can increase loyalty, boost engagement and optimize your customer experience program.

Customer Experience 78

Customer Experience 78

Ameyo

FEBRUARY 2, 2020

Aadhar has become an undeniable source of identification in India. And there couldn’t be better news to make ‘Presence Less and Paperless Banking’ a reality. Yes, RBI now makes it easy for fintech and startups to onboard their customers leveraging the technology for quick authentication. This will help businesses to reach their customers in remote … Customer Authentication and Onboarding Becomes Easy with Video KYC Read More » The post Customer Authentication and Onboarding Becomes Ea

Banking 59

Banking Technology Customer Experience 59

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Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

Andrew Mcfarland

FEBRUARY 2, 2020

Sometimes we subject our employees and customers to the same dismal treatment day after day as if they should accept it willingly. Instead, many would prefer a fast end to the perpetual misery of buying from (and dealing with) us.

Employee engagement 48

Employee engagement 48

GetFeedback

FEBRUARY 2, 2020

Loyal customers are the customers who will continue to buy your product with or without sales or discounts and will recommend your business to their friends. The goal for every business is for all of their regular loyal customers to be enough to keep the business going. Customer loyalty is at its most basic definition when customers are likely to continue to do business with you.

Accountability 68

Accountability Feedback Personalization Customer Support 68

CX Accelerator

FEBRUARY 2, 2020

By Jeremy Watkin My nieces and nephews have recently either entered college or are actively applying to universities, and I was struck with a thought. If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). What major should I choose?”. While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?

Customer Experience 182

Customer Experience Journey mapping Entertainment Engineering 182