Sun.Apr 01, 2018

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The Six Disruptors of Customer Experience

Up Your Service

UP! Your Service is a global education and consulting company. We help leaders and companies all over the world achieve two primary outcomes: First, improve your customer’s experience – to help you attract customers, keep customers, generate solid business results, and maintain a positive reputation for service. Second, build a strong and sustainable culture that provides a great place to work, for everyone who works in or with your organization.

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Faking It – A Path to Customer Success

Andrew Mcfarland

If you’re familiar with the expression “fake it ‘til you make it” consider adopting it as one of your Customer Success tenets. Training your customer-facing employees to bend the truth a little can help you reap amazing business results. Here’s.

article thumbnail

The Six Disruptors of Customer Experience

Up Your Service

UP! Your Service is a global education and consulting company. We help leaders and companies all over the world achieve two primary outcomes: First, improve your customer’s experience – to help you attract customers, keep customers, generate solid business results, and maintain a positive reputation for service. Second, build a strong and sustainable culture that provides a great place to work, for everyone who works in or with your organization.